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Everything you need to know about EPFO's Universal Account Number (UAN) 

Listed below are the important things an employee should know about UAN

How to know your UAN

In most cases, employers provide their employees’ UAN. Since the government mandate, most employers print the employee UAN on the payslip. Referring to the payslip is the first way that an employee can find out their UAN. Firstly make sure you do the UAN Registration & take the benefits available.

How to generate UAN

If the employer has not shared the UAN with the employee, the following procedure can be used:

Documents required to generate UAN

How to activate UAN

The following steps should be followed to activate the UAN:

How to activate UAN through SMS and EPFO App

The EPFO App was launched in 2015 and can be used to access EPFO information through a smartphone.

To activate UAN, the individual should download the app and enter their UAN login and registered mobile number. Once submitted, the individual receives the requested details.

To activate UAN through SMS, the individual should send the following SMS to 7738299899:

EPFOHO UAN <first three letters of the preferred language >

Benefits of seeding KYC documents with UAN Account

How to access UAN details on the EPFO website

As already mentioned, the last step when activating the UAN is to create a username and password. Once that is done, all that the subscriber needs to do is to visit the UAN portal or the EPFO portal and enter the username and password. Once the credentials have been entered, the portal will display the details of your UAN.

How to generate UAN through Aadhaar Card

Subscribers can self-generate their UAN using their Aadhaar card. To do so, they should follow the steps mentioned below:

Benefits of UAN

Listed below are the benefits of UAN and the changes that it has brought about to the EPF processes:

UAN App(Umang App)

Subscribers can carry out all the EPF process through the UAN app as well. One will first need to download the app via Google Play Store and then register using his/her registered mobile number and UAN. Once all the fields have been entered, the subscriber will be registered and carry out all EPF processes via the UAN app.

Facilities available on UAN Member Portal

The UAN member portal enables you to enjoy the following facilities:

What are the benefits of using UAN?

The UAN has made PF transfer very easy as all PF accounts will have the same UAN. An employee can enjoy the following benefits with a UAN:

Given the number of benefits associated with a UAN, it’s important you take it seriously, make sure your UAN is activated by your employer and all KYC documents are updated in the EPFO portal.

Linking Aadhaar with UAN online

Members can link their Aadhaar details with UAN online. The EPFO has introduced this system just on the eve of Diwali in 2017 to facilitate easier linking, as Aadhaar has become compulsory to avail the facility of auto-transfer of PF. Linking facility in the UAN portal itself makes it easier and faster for consumers to access their PF funds.

The process of linking Aadhaar with UAN through the EPFO website are detailed below:

Visit UAN Members E-Sewa Portal to know the Status

You can register at the UAN members e-Sewa portal as follows:

The credentials hence created can be used in the future for accessing your account on the website.

Benefits of registration at UAN Member E-Sewa Portal

The UAN member e-Sewa portal provides you the following:

FAQs about UAN

a) Is it possible to download or view my passbook?

Yes, you can download or view your passbook in the following manner:

b) My photograph does not appear on my UAN card at all. What can be done?

Currently, it is not possible to get your photograph on the UAN card. The photo will appear on the card after you update your KYC of Aadhaar, and it will be picked up directly from the Aadhaar database. This facility is being configured now, and will be available to you soon.

c) Why does the Universal Account Number list all previous member IDs?

The Universal Account Number was configured to consolidate multiple Member Identification Numbers (Member Ids) that were allocated to a single member. This is intended to help a member view his Member IDs and further enable him to check his eligibility for online transfer of PF amounts. However, in the future, members would be required to disclose their previous Member IDs or UAN to the new employer in Form-11; hence eliminating the need to list these Member IDs in the UAN. The linking will be done automatically from the information in the Form-11 document.

d) Is it possible to upload my KYC document through the UAN Members e-Sewa portal?

Yes, this is possible. You will have to go to the menu option ‘Profile’ and select ‘Update KYC Information’. This enables you to upload the KYC document from your local system. This document will have to be approved by the employer; until then the status of the KYC will appear as ‘Pending’.

e) Will the UAN facility be available to non-permanent Government employees, i.e., the contract-based workforce?

The UAN facility is available to all members who contribute towards EPFO. This is inclusive of contract-based employees, as well.

f) My personal details are incorrect in the UAN card. How can I get these corrected?

You should submit the correct information to your employer, along with relevant proof. The employer will validate and submit this information to the concerned field office. Since the UAN card is dynamic, it will be automatically updated.

g) Why am I allocated two Universal Account Numbers?

If there are two Universal Account Numbers allotted to you, this could be because your previous employer did not file your date of exit, and the transfer of service to your current establishment was made as well. In such a scenario, you should immediately report the issue either to your employer or send an email to uanepf@epfindia.gov.in, mentioning your UANs. After verification, the previous UAN will be blocked, and the latest UAN will be active. Subsequently, you will be required to submit a request for the transfer of service and funds to the active UAN.

h) What is the Procedure of Allocating a UAN to New Employees?

If your UAN is not generated by your previous employer, your new employer will collect the required information such as your previous employer details and PF Account number, verify it and forward the information to EPFO for UAN generation. Once UAN is generated by EPFO, it will be communicated to your current employer who will then make it available for you.

i) How is UAN Generated?

UAN is generated for each PF account holders by the Employee Provident Fund Organization and made available to employers on the Online Transfer Claim Portal (OTCP).

j) What is the URL of the EPFO Member Portal?

The URL of the EPFO member portal is http://uanmembers.epfoservices.in

k) Can I Change My Mobile Number or E-Mail ID in the UAN Member Portal?

Yes, you can change your mobile number and email in the UAN portal. What you have to do is to go to the profile menu and select the option called “Edit Mobile No" or “Edit Email ID" where you need to enter your new mobile number or e-mail id.

l) Can My Employer see the UANs Allotted to its Employees?

Yes, your employer can see the UANs allotted by EPFO to its employees. Any employer can view the UANs allotted to employees by visiting the UAN member portal and clicking on the “UAN Menu”. In the menu, there will be an option called “Download UAN List’. By clicking on this option, employers would be able to see the UANs allotted to its employees. Besides, they can also download the PDF
version of the same. For any queries, employers can contact the toll-free no: 1800-118-005 or email EPFO.

m) Procedure to Allocate UAN to New Employees

As soon as you join a new company, your employer will collect your previous PF account details, make a verification and then forward the same to the EPFO to generate the UAN. The employer will then pass on the UAN once the EPFO generates it.

n) How to Correct Personal Details in UAN?

Employees should submit their correct details which employers will verify and send to the concerned officer. After proper verification, the correct information will be updated in the UAN portal.

o) What is the Procedure of Uploading KYC Document in the UAN Member Portal?

You can upload your KYC document in the portal by using Bulk KYC Text File Upload.